Previous incidents

March 2025
Mar 24, 2025
1 incident

Open API is down

Downtime

Resolved Mar 24 at 03:07pm UTC

Open API recovered.

1 previous update
Mar 18, 2025
1 incident

Open API is down

Downtime

Resolved Mar 18 at 11:03pm UTC

Open API recovered.

1 previous update
Mar 15, 2025
1 incident

test1

Degraded

Resolved Mar 15 at 06:45pm UTC

Postmortem

Incident
On March 15th, 2025, some users encountered a 500 error when attempting to log in to the platform. This issue specifically affected collaborators who were associated with multiple accounts and whose session had previously expired.

Impact
The incident resulted in affected users being unable to access their dashboards, disrupting their workflow and limiting their ability to manage their accounts. Only a subset of collaborators experienced this issue. Other collaborators we...

2 previous updates
Mar 13, 2025
1 incident

Open API is down

Downtime

Resolved Mar 13 at 03:06pm UTC

Open API recovered.

1 previous update
Mar 12, 2025
1 incident

Open API is down

Downtime

Resolved Mar 12 at 05:19pm UTC

Open API recovered.

1 previous update
Mar 11, 2025
1 incident

Open API is down

Downtime

Resolved Mar 11 at 09:05pm UTC

Open API recovered.

1 previous update
Mar 05, 2025
1 incident

Open API is down

Downtime

Resolved Mar 05 at 04:20pm UTC

Open API recovered.

1 previous update
February 2025
Feb 18, 2025
1 incident

Open API is down

Downtime

Resolved Feb 18 at 07:19pm UTC

Open API recovered.

1 previous update
Feb 13, 2025
1 incident

TEST 1

Degraded

Resolved Feb 13 at 05:02pm UTC

TEST RESOLVED

2 previous updates
Feb 10, 2025
1 incident

Open API is down

Downtime

Resolved Feb 10 at 11:32am UTC

Open API recovered.

1 previous update
Feb 07, 2025
1 incident

Open API is down

Downtime

Resolved Feb 07 at 09:04pm UTC

Open API recovered.

1 previous update
Feb 04, 2025
1 incident

Open API is down

Downtime

Resolved Feb 04 at 04:28pm UTC

Open API recovered.

1 previous update
January 2025
Jan 29, 2025
1 incident

Open API is down

Downtime

Resolved Jan 29 at 09:13pm UTC

Open API recovered.

1 previous update
Jan 25, 2025
1 incident

Open API is down

Downtime

Resolved Jan 25 at 08:03pm UTC

Open API recovered.

1 previous update
Jan 24, 2025
1 incident

Open API is down

Downtime

Resolved Jan 24 at 04:34pm UTC

Open API recovered.

1 previous update
Jan 22, 2025
1 incident

Open API is down

Downtime

Resolved Jan 22 at 11:17am UTC

Open API recovered.

1 previous update
Jan 21, 2025
1 incident

Open API is down

Downtime

Resolved Jan 21 at 11:17am UTC

Open API recovered.

1 previous update
Jan 15, 2025
1 incident

Open API is down

Downtime

Resolved Jan 15 at 11:36am UTC

Open API recovered.

3 previous updates
Jan 06, 2025
1 incident

Open API is down

Downtime

Resolved Jan 06 at 09:59pm UTC

Open API recovered.

1 previous update
Jan 03, 2025
1 incident

Open API is down

Downtime

Resolved Jan 03 at 09:25pm UTC

Open API recovered.

1 previous update